Security&Support Security&Support Security&Support
Security&Support
Global Compliance Expansion: Continuously obtaining financial licenses in multiple countries and regions to expand international business.
Regulatory Compliance
Holds SEC & MSB licenses, ensuring the platform’s legality and compliance worldwide.
Complies with AML (Anti-Money Laundering) & KYC (Know Your Customer) regulations to ensure transparency of user fund sources and prevent illegal activities.
Compliance reports and audits ensure all transactions meet financial regulatory requirements, with regular financial reviews.
Global compliance expansion, continuously obtaining financial licenses in multiple countries and regions to expand international business.
Fund Security
Bank-level security encryption
Utilizes AES-256 encryption technology to ensure the security of user accounts and transaction information.
Cold wallet storage.
Most digital assets are stored in cold wallets to prevent hacker attacks.
2FA (Two-Factor Authentication).
Enhances account security to prevent unauthorized access.
Smart Risk Control System.
AI monitors abnormal transactions and automatically intercepts suspicious activities.
Insurance Protection.
Some assets are insured by third-party insurance companies, providing additional financial security.
Customer Support.
24/7 Online Support
Around-the-clock service ensures a seamless experience for global users, no matter the time zone.
Email Support
Dedicated technical support team to promptly address user inquiries.
Community Support
Users can interact through Discord, Telegram, Twitter, and stay updated with the latest market news and official announcements.
Phone Support
Exclusive phone support service for VIP members.
Multilingual Support
Services available in English, Chinese, Spanish, French, and other languages.
User Feedback System
Collects customer feedback to continuously improve platform services and enhance user experience.
FAQ
A comprehensive help center offering detailed guides on trading, account management, compliance information, and more.
